Live Chat Customer Support

For Immediate assistance, please reach out using the chat box on the lower right-hand corner of our website.

Typical response times are less than 5 minutes.

Hours of operation: Monday – Friday, 7am – 4PM CST

Do You Need Certified Teachers?

If you want to learn more about how we can help your school or district, please contact or schedule a meeting with one of our K-12 Partnership Directors.

Still Need Assistance?

If you’re outside the window of our live chat support or need any other non-time-sensitive assistance, feel free to email or call us using the info provided below.

Customer Support #: 800-524-8570 (ext.803)

Customer Support Email: plisupport@ess.com

Tech Requirements & Setup Instructions (All Systems)